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Civic Technology to Enhance Citizens' Engagement in Jordan's Public Policy

Focus Area
Human Security
Shahd Almahameed
13 Dec 2022

The government of Jordan and Civil Society Organisations (CSOs) continue to launch new digital tools to keep up with the globalised world and enhance citizens' engagement through the use of technology. However, the term "Civic Technology" is yet to be introduced into Jordan's public policy, and more efforts are needed to enhance citizens' civic engagement. A few of the main features of civic technology are already embedded within those digital tools presented by the government of Jordan. However, most are yet to be activated in a systematic manner. This paper introduces the importance of including civic technology in public policies and gives recommendations on how the government could use it to enhance civic engagement. This policy paper is part of the project entitled «Public Policies for Innovation in Jordan: Realities and Ambitions» implemented jointly by the West Asia-North Africa Institute (WANA) and the Konrad-Adenauer- Stiftung (KAS) – Jordan Office.

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